Non-Market Research Options for the Mobile Ecosystem

The material below is an excerpt from a book I am writing with Navin Williams and Sue York on Mobile Market Research, but its implications are much wider and I would love to hear people’s thoughts and suggestions. Most commercial fields have methods of gaining and assessing insight other than market research, for example testing products against standards or legal parameters, test launching, and crowd-funding. There are also a variety of approaches that although used by market researchers are not seen by the market place as exclusively (or even in some cases predominantly) the domain of market research, such as big data, usability testing, and A/B testing. The mobile ecosystem (e.g. telcos, handset manufacturers, app providers, mobile services, mobile advertising and marketing, mobile shopping etc) employs a wide range of these non-market research techniques, and market researchers working in the field need to be aware of the strengths and weaknesses of these approaches. Market researchers need to understand how they can use the non-market research techniques and how to use market research to complement what they offer. The list below cover techniques frequently used in the mobile ecosystem which are either not typically offered by market researchers or which are […]