Manila Austin

Biography

As Vice President of Research at Communispace Corporation, Manila leads an award-winning Research Team, an in-house think-tank that helps Communispace and its clients navigate the social media landscape, leverage the power of communities for insight and co-creation, and explore how communities deliver unique value to their members and the clients who sponsor them. Manila holds a Ph.D. in psychology from Suffolk University. She has worked with client organizations in various industries including financial services, telecommunications, consumer packaged goods, health care, social services, and educational institutions. She has written numerous whitepapers, published in peer-reviewed journals, and frequently presents to academic and business audiences, including ESOMAR where she has received awards for best paper at the Congress and Online conferences.