Topic: customer journey

Video & Slides The UX Lexicon is Born – clear communication and understanding for all researchers The UX Lex is “an evolving, interactive glossary,” which started with UX research terms, and has since evolved… 17 May 2021 Video & Slides Design for behaviour change Digital solutions offer great promise to positively impact health and wellness outcomes from improved water drinking to the… 17 May 2021 Video & Slides Context is Queen The picture is not always what you think it is! Learn why decisions taken using traditional survey data… 8 November 2017