How pop-up communities helped bring online qual to the mainstream

Click here to access the slides How pop-up communities helped bring online qual to the mainstream Pop-Up Communities are re-shaping the way we can reach customers, observe and understand experiences, run international research, and communicate insight. Run properly, they also […]

Put your Promoters to Work: Customer Advisory Board

Click here to access the slides Put your Promoters to Work: Customer Advisory Board Actively listen to your most important customers. These customers are the ‘Promoters’ on your NPS question. Recruit them to a Customer Advisory Board to tap into […]