Social Media Research in 2015, Ray Poynter

Measuring not Counting – Fran Cassidy

Social Media- Conversations matter more than numbers

Content Marketing with Data Graphics

Social Media: The Next Frontier in Text Analytics

One Voice of the Customer: Where Social and Surveys Collide

Five steps from Big social data to Smart social data

Social Media and Digital Ethnography

The challenges and opportunities of Social Media: combining semiotic models with statistical multivariate analysis

Where is social media research today, where will it be tomorrow?