Ever since Malcolm Gladwell made the topic of influence popular with his book Tipping Point there has been a healthy debate between those who ‘believe’ that there are a host of influencers living amongst us, and those who believe that […]
Want to know how you should be evaluating social media campaigns? Do you want to know how to balance short-term activation events with long-term effects? The answers are in the recently launched #IPASOCIALWORKS Guide to Measuring Not Counting. As one […]
I have just updated my notes for my MRS Workshop (London, February 25) and wanted to share the following five key points about segmentation: 1 Segmentation is useful when the number of products or services that can be offered is […]
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