James recently joined Faster Horses Consulting (March 2019) as head of its Social & Government Division after previous social & government research roles with Colmar Brunton, Ipsos & Eureka Strategic Research. He has over 20 years’ experience in the Federal Government sector as both a buyer and a supplier to Government across nearly every portfolio at the Federal level. He is MBA qualified and has been granted Qualified Practicing Researcher (QPR) status.
James has been at the forefront of market & social research evolution over his 21-year research career, including pioneering the use of online research communities in government with the Australian Taxation Office, the Murray Darling Basin Authority and the Royal Australian Mint. Just as we’ve moved from paper to phone to online data collection, he sees advancements in artificial intelligence and the effective leveraging of ‘big data’ as rapidly reshaping the industry – not sometime into the future, but right now. Our challenge lies in retaining our ability to connect with people and telling the true, evidence-based human story.