Building an Insights Practice: a Panel Discussion

Carole Gleeson, Pashmeena Hilal (Americas Sector Research and Thought Leadership Lead, Google), Kerry Ward (Customer Research Program Lead, AWS), Kendra Speed (LinkedIn)

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Panel Discussion with:

  • Kerry Ward, Customer Research Program Lead, AWS,
  • Kendra Speed, Head of Customer Strategy & Insights at Dropbox,
  • Pashmeena Hilal, Head of Industry Research and Thought Leadership at Google,
  • Carole Gleeson, Director, Global Commercial Insights Lead at The Janssen Pharmaceutical Companies of Johnson & Johnson

A discussion on what it takes to develop a highly effective insights team.
We cover everything from training and roles to making an impact and finding a seat at the table.

All recordings

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