CX, UX and HX

Speaker	Title	Video	Slides
Fiona Blades	What is CX and where is it heading?
Andreea Coca	CX’s Coming of Age
Matthew Hellon, Jack Miles	Using UX Thinking to Accurately Measure Value
Dmitry Gaiduk	One App Instead of Lab: how to optimize mobile experience and conversions with right user testing
Amélie de Brem, Ray Poynter	Move over UX and CX, here comes HX – Human Experience