Customer Experience & UX

Event Maximising Mobile The event was broadcast as two live webinars on Wednesday, 18 October 2017 – the slides and recordings are… 18 October 2017 Video & Slides People aren’t robots: Tips for creating questionnaires that people want to answer Questionnaires aren’t getting any more fun or easy to answer, and this continues to be reflected in our… 2 March 2017 Video & Slides A picture paints: understanding visual culture We’ll be taking a look at how visual platforms and new ways of analysing images help us gain… 27 February 2017 Video & Slides UX research and the positives and challenges of going digital The presentation will provide an overview of the key forms of research that are frequently conducted to support… 27 February 2017 Event Festival of NewMR 2017 – Americas Wednesday Wednesday, 1 March, 2017 Access all the slides and recordings from this event via our Play Again page. Access… 1 March 2017 Event Festival of NewMR 2017 – APAC Tuesday Tuesday, 28 February, 2017 Access all the slides and recordings from this event via our Play Again page.… 28 February 2017 Event Festival of NewMR 2017 – Atlantic Monday Monday, 27 February, 2017 Access all the slides and recordings from this event via our Play Again page.… 27 February 2017 Video & Slides Reversing Pokémon Go: Designing from the start with the finish line in mind What if we reversed Pokemon Go? Let’s say we took all the outcomes and behaviours that Pokemon Go… 8 December 2016 Event Research Innovation – 2017 Wednesday 7 December, 2016 2 sessions Access all slides and recordings from this event via our Play Again page.… 7 December 2016