Here is a report on Skills and Training in Market Research that focuses on Japan. The post includes a version of the Executive Summary in Japanese, thanks to Mr Ryota Sano.
Posted by Ray Poynter, 28 May Last week’s ESOMAR APAC Conference in Macau was an amazing success with about 300 attendees and there is lots to report back, but I will start with the big message, China is shaping up to be one of the biggest forces in market research over the next few years. Indeed, at the end of my presentation on global research I made the prediction that over the next five years the MR turnover in China would double, making it the third largest market for MR, after USA and UK and ahead of Germany and France. The Rise of China and MROver the last decade, the Chinese economy has grown but it has also matured. As the market matures it becomes ever harder to sell products and services and marketing becomes ever more important, and all that competition and marketing leads to a demand for more market research. Globally one of the big changes in MR is the increase of non-traditional research, which mostly means digital research. In 2013 this non-traditional research accounted for 39% of all research spend, by 2017 this had increased to 46% and soon (perhaps already) 50% of every research dollar will […]
Ray Poynter and Radio #NewMR interviews Divya Nagarajan from Givaudan about the future of insights.
Post by Sue York This is the theme of the upcoming MRMW APAC Conference, which is taking place in Singapore on 27 & 28 June 2018. Among the sessions I am particularly looking forward to are: • Driving micro moments with Pankaj Khushani from Google • The Robo Effect in Retail with Sourav Dutta from Target • How to win in a post Amazon world from Anastasia Lloyd-Wallis, Retail Doctor Group & Kate Richards, Lightspeed • VR and Neuro Research in Social Media with Martyn U’ren from Twitter • Connecting the Insight Function & Corporate Leadership with Rohan Mathur from Lego And of course, I am looking forward to the panel discussion that I’m facilitating on how the evolution of digital innovation in APAC is shaping future trends. If these highlights have captured your interest – you can check out the rest of the program by clicking here. One of the key features of this particular conference is the opportunity to view research innovations through the lens of Asia Pacific and see what is taking place in the region. With speakers from the insights industry from China, India, Australia and Singapore, it’s a good opportunity to see what research is […]
Earlier this week I attended the IIeX APAC Conference in Thailand and it was a fantastic event – I strongly recommend it for next year. Although most of the presentations were great, there were occasional reminders about things that presenters need to be aware of when presenting at conferences, and in particular at international events. Make your first couple of sentences clear, welcoming, and redundant. When you first start to speak, the audience needs to tune in to your voice, to assess your speed and volume, and get used to your accent. If you have a truly international audience, there is a good chance that 50% of the room will not really understand your first couple of sentences – that is why they should be redundant. For example, I might start a presentation about the ESOMAR Pricing Study with something like “Good morning, my name is Ray Poynter, and I am based in the UK. Today, I am going to be exciting you with five important messages from the ESOMAR Pricing Study”. This sets the tone, is polite, is redundant, and allows the audience to tune in to my voice and pronunciation. Avoid words, examples and metaphors that might be […]
To read the Japanese version of this post (from Mr Ryota Sano) click here. Many of us from outside Japan are familiar with Hokusai’s picture the Great Wave, but I suspect that I am not alone in being less familiar with his other works. Luckily for me, that situation changed today. In learning more about Hokusai, I was struck by its significance for market researchers, insight professionals, and anybody looking for the story in the data. I spent the afternoon attending an exhibition of Hokusai’s work. The exhibition showed Hokusai’s work and highlighted the enormous impact he had on painters such as Monet, Gauguin and Pissarro. I won’t go into all of the many things that I learned today, instead I will focus on a few lessons for those of us trying to find meaning in data and information. One of Hokusai’s great works is his 36 views of Mount Fuji. The great wave is one of the 36 views, as are the other two on this page. In the West, at the time Hokusai was becoming famous (the mid-19th Century), painters rarely painted the same scene repeatedly. In contrast Hokusai did one hundred black and white views of Mount […]
This week, Ray Poynter was the opening keynote speaker at the JMRA (Japanese Market Research Association) Annual Conference in Tokyo. Ray’s topic was ‘Where next, and how do we get there?’ The four final points, the big picture, that Ray left the audience with were: Traditional Research is yesterday New methods are the future A dichotomy is emerging Data / DIY / Automation / AI Consultancy and Storytelling The tide of change is mostly English The key priorities for clients are usually in the following order: Speed Cost Agile Quality If you would like to download a copy of Ray’s presentation click here.
Market Research is becoming more and more USA dominated. The ESOMAR revenue figures for market research show that in 2006 the USA accounted for 34% of all market research. By 2015, the USA accounted for 45%. By contrast, many other key countries have declined in terms of their share of the global total: France from 8% to 5%, Germany from 8% to 7%, Japan from 5% to 4%, and Brazil from 2% to 1%. Does this shift, from the rest of the world to the USA, indicate that the USA model is better? Should aspiring research companies, ones that want to expand internationally, become more like USA companies? In my opinion, there is some merit in the benefits of the USA model, but (as I will explain in this post), I think there are also benefits in what is sometimes called the ‘mid-Atlantic model’ – something that lives part way between Europe and North America. Why has the USA done so well? First, let’s look at why the USA has grown so strongly, in terms of market research. Key reasons include: The USA economy has grown, which facilitates growth in MR. The dollar has gone up in value – making […]
The APAC (Asia Pacific) region’s two New Years are relatively close together this year, Western New Year on January 1 and Chinese New Year on January 28. So, this seems like a good moment to ask various people from the region to tell us what they think will be the key issues in APAC in 2017. Here are nine predictions focused on APAC, but embracing the world. Becki Southern Marketing Manager Asia Pacific, Lightspeed, Australia Automation will undeniably present opportunity to keep consumer data and understanding top of mind but, with systems replacing human decision making for marketers, Market Research will need to ensure its relevance and position within the planning process. Focus on creating stronger partnerships with clients will allow researchers to better understand this shift and act accordingly. This will mean acting differently, developing new ways of working and new solutions that fill the gaps for the 2017 marketer. This comes down to having the right technology to add to the consumer data brands already own. Harnessing this to complement strategy and build a deeper understanding is imperative to keep focus on agencies and suppliers outside the realm of their own data. As younger markets in APAC grow, […]
I think some of the best thinking about new market research comes from the Asia Pacific region and I want to share five examples that are helping re-shape the way we envisage and do market research. All five examples will be presented at the upcoming, all virtual, online Festival of NewMR – sharing ideas from Japan, Australia, India and both mainland and Hong Kong China. Shobha Prasad, Drshti Strategic Research Services, India The Fickle Mistress: Loyal consumers changing brands and the change-constancy conflict. Shobha highlights the impact of brand renovation on loyal consumers, and the role of the Change-Constancy Conflict in the loyal consumer’s response to such changes. By analysing multiple cases over the last decade Shobha has determined the stages and allied emotions that the consumer goes through, and has assessed how this plays out across different categories and consumer types. Sign up for our APAC Tuesday 28 February Webinar by clicking here. Mike Sherman, Marketing, Customer Insight & CRM/Big Consumer Data Expert, Hong Kong Big Consumer Data: the Promise, the Overpromise, the Opportunity Mike tackles the main criticism of Big Data, that it is all talk and no action. By looking at Big Data successes and failures Mike […]